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Have a question about e-books in general or your order in particular? Following is a list of frequently asked questions to help guide you in your search. About Our Books eTreasures Publishing releases a multitude of genres and heat levels for our readers. We hope that you'll find one within our catalogue that meets your needs. We do NOT sell erotic romance, though we do sell sensual romances. Lengths All of our books come in varying lengths. Depending upon that length they may only be available in e-book format (PDF), however, these books are usually below 20K. Formatting What formats are available for purchase and hwo long can I expect it to take to get my book? We offer two formats at this time. PDF and Print. Your PDF will be available within hours. All print copies can take upto 10 days as we do not at this time keep large quantities in stock. I want to print books out and read them on paper. The best format for printing e-books is Adobe PDF. You can download the Adobe PDF Reader free of charge. Remember, printed e-books are for the personal use of the original purchaser and may not be resold. I'm going to read books on my PC. To read books on your computer, we recommend either Adobe PDF or Microsoft Reader formats. Both companies provide the reader applications for these formats free of charge. Simply download either the Microsoft Reader or Adobe PDF Reader. Placing an Order We strive to make the ordering process as simple as possible. Even so, questions arise from time to time. If you don't find your answer below, visit the Customer Service Policies page for more information. I added a book to my shopping cart, but I don't see it there. When you add a book to your cart, we automatically return you to the page you were viewing. You can see the number of books in your cart by looking at the upper right of every page on the site. To view your cart, click Checkout. If you added a book and it doesn't appear in your cart, the book is probably not yet available. We are offering our readers a preview of our upcoming releases, and thus if you'd like to purchase that book you should add it to your wish list or bookmark the page so that you can remember when it comes out to purchase it. I'm ready to purchase the books in my shopping cart. What do I do? Click the Checkout button at the top of the page, or click "Checkout" in the footer. Why do you need my billing address? Your billing address is required by the company that validates your credit card number. This helps to protect you from unauthorized use of your card. For more information on our privacy policies please check out our terms of use page here. What Methods of payment do you accept? You can pay with a major credit card and paypal at this time. We hope to offer a wider variety of payment options in the future. I want to order a book in paperback format. All of our books can be purchased in both electronic format and print editions. Simply click on the choice box and select Print. Returns and Exchanges Visit the Terms of Use page for information. Returns and Exchanges Visit the Terms of Use here page for information. |
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